We want as many people as possible to experience this wonderful part of the world.

If you would like to talk to us about your specific requirements before visiting, please contact [email protected].

Accessibility Guides

Many of our attractions have been redeveloped for maximum accessibility. Auckland Castle, the Faith Museum, Mining Art Gallery, Spanish Gallery and Auckland Tower are all accessible to wheelchairs.

Unfortunately, the Walled Garden is not accessible to wheelchair users.

We would recommend a motorised wheelchair for the Deer Park because of the terrain and change in levels. While the park has uneven ground, it is not too hilly or challenging.

Find out more about the facilities available in each of our venues in our downloadable guides

Auckland Tower

Auckland Castle

Mining Art Gallery

Spanish Gallery

Accessibility at Weardale Railway

Weardale Railway is a heritage railway between Bishop Auckland and Eastgate, with train services currently operating between Stanhope Station and Wolsingham Station.

Specific accessibility guidelines apply to Weardale Railway due to the nature of the attraction.

Station Accessibility

Stanhope Station is accessible and offers level access for wheelchair users. There is tactile paving on the platform, but please note there is no hearing loop system on site.

There are 20 parking spaces at Stanhope Station, two of which are reserved for Blue Badge holders. Car parking spaces for Blue Badge holders are also available at Frosterley and Wolsingham stations.

Accessible toilet facilities are available at Stanhope station.

Train Accessibility

While we strive to make our stations as accessible as possible, Weardale Railway is a heritage railway and access to the carriage itself is limited with regards to accessibility.

A ramp is available for wheelchair access and egress to the train at all stations along the route, and our staff are always happy to help. Wheelchair users with some mobility can stow their wheelchair in the guard compartment of the carriage and take a seat within the main seating area of the carriage.

Wheelchair users who remain in their wheelchair would not be able to sit within the main seating areas of the carriage due to the historical makeup of compartments and restricted access. However, they would be able to sit within the guard compartment of the carriage for the duration of the journey.

Carers

Carers travel for free when accompanying a ticket-holder with accessibility needs. If you require support from a Carer during your visit, please contact [email protected]

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