Past and future tour


Adults from across County Durham are being offered the opportunity to gain new skills and help deliver a warm welcome to new attractions in one of the UK’s friendliest towns.

The Auckland Project is now searching for the first volunteer members of its brand new Experience Team, who will help to meet, greet and support visitors at the town’s developing arts, faith and heritage attractions.

In 2017, Bishop Auckland became the first town in the north east to be awarded WorldHost Recognised Destination status, an internationally renowned benchmark for excellence in customer service.

In an effort to help maintain this accolade and ensure volunteers have the opportunity to learn new and transferrable skills, anyone who joins The Auckland Project Experience Team will receive training in a wide range of areas, including customer service, safeguarding, security and first aid.

The team will be based primarily at the brand new Auckland Tower visitor centre in Bishop Auckland Market Place, where visitors will orientate themselves with The Auckland Project’s attractions.

Their role will be to offer a warm welcome to visitors, helping them with accessibility and finding their way around, selling tickets and assisting with access to Auckland Tower’s lift and 15m high viewing platform.

Applications for volunteers who wish to join The Auckland Project’s Experience Team are open to over 18s only and close on Friday

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